Product Management
0→1, how I move fast, what I focus on.
Your Children are a Product — Brand Them Accordingly
If you want people to find your child online later, pick a name that isn't one of the most common ones.
All Google Home Does is Talk, Talk, Talk (and not email or message me)
Google Home answers almost anything out loud, but it can't email you or text you the answer.
Contrasting Looks for Contrasting Things
On a gym weight stack, the add-on weight looks just like the plate next to it. It shouldn’t.
Can’t Touch This!
Thoughts on which UI elements should respond to the user’s touch in iOS.
How Target’s Red Card Works to Disappoint
A 5% discount, and a long list of ways using the card disappoints.
ReachNow Couldn’t Be Easier
Getting set up with the car-sharing service takes five steps and no waiting.
A Nice Way of Asking For My Email
A quote site asks for my email in the nicest way I’ve seen: “Save This Quote.”
iTunes makes Apple Music difficult
A missing local file turns playing a song I own into a series of confusing dialogs.
Confusing Usability on Medium
Two avatars in the corner of the screen, and nothing saying why.